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Dolly Parton has collaborated with a lot of brands, but her heartwarming gesture to Taco Bell employees is unexpected. Keep reading for all the details on the unlikely pairing.
Dolly Parton Encouraged Taco Bell To Bring Back Fan-Favorite Menu Item
Dolly Parton, the beloved country music icon, has a long-standing love affair with Taco Bell. Like many customers, she was devastated when the fast food joint removed a beloved item from the menu.
The Mexican Pizza was removed from the chain’s menu in 2020 after being a staple for 35 years. Dolly Parton told Business Insider that the item was one of her go-to orders. “I always get a Taco Supreme,” she said as she detailed her order.
Another Dolly must-have is rice and beans. Before the item was discontinued, she also loved the Mexican Pizza, which the outlet describes as “ground beef and refried beans sandwiched between two tortilla shells topped with cheese, tomatoes, and pizza sauce.”
When asked if Taco Bell should bring it back, she gave a hearty, “I think they should!”
We’re not saying she forced the issue, but the company announced just a few months later that the Mexican Pizza would be back on the menu.
In fact, they collaborated with Dolly Parton in 2022 to promote the return.
Heartwarming Gesture To Employees
Taco Bell underestimated just how popular the Mexican Pizza was with customers. Upon returning to the menu, the item quickly sold out at locations nationwide. Business Insider reveals that one Taco Bell in California sold over a thousand Mexican Pizzas in one day!
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The rush to order item seemed to cause major stress among Taco Bell employees. The company’s Chief Marketing Officer, Taylor Montgomery, recently reflected on chaos caused by the Mexican Pizza selling out.
Employees had to deal with outraged customers but the CMO had an idea of how to boost morale. “I asked her team, ‘Do you think Dolly would record a message for our team members?'”
According to Taylor Montgomery, Dolly Parton answered the plea for help. “Dolly’s such a sweetheart and loves the brand so much she recorded a message for all our team members out on the field,” he revealed.
Dolly Parton has been a star for over 50 years and does whatever she can to give back. She implemented the Imagination Library in 1995 to give children free books. Her recent Pet Gala dog fashion show aired on CBS.
In a world that often seems divided and unkind, Dolly Parton serves as a shining example of the power of compassion and the importance of treating others with respect and dignity.